Recent Customer Testimonials

This page offers feedback from our recent dealings with our customers. We receive a lot of feedback from our customers and we feel that your input is vital to our business. Our latest customer feedback is listed below:

15th April 2013

13th March 2013

1st February 2013
Yes I'm very happy with the silver box.  It is for my grandsons christening next weekend and I'm sure it will last him his lifetime.Customer purchased Large Silver Box. 


22nd August 2012

 

13th June 2012

 

2nd June 2012
The tankard arrived this morning at 8am!!! Well done & thanks for your VERY prompt attention, we can now go to the 60th birthday party fully armed with the present. (Purchased Silver Plated 1pt Tankard)

10th May 2012
I ordered these collar stiffeners for my father’s 80^th birthday and he is thrilled with them.You were very helpful in answering my queries wrt to this purchase. 

29th March 2012
Yes, thank you, very happy with the product.  Also very impressed with the service, ie the phone call to check our requirements on the engraving.  Much appreciated. (Purchased teething ring with rattle teddy)

23rd March 2012
Thank you very much, the Silver honey pot on rattle, came so promptly, I was most surprised and happy, and delighted with the gift wrap, it was a lovely touch.  Once again thank you.

24th February 2012

 

21st February 2012
Many thanks ,very prompt and I am extremely satisfied with the silver tankard.

2nd January 2012
Very quick, very happy! (Purchased Silver meat Skewer Paper Knife)

31st December 2011
Thank you for your e mail. The order was very easy to put through – your website was also good to search and find. The package arrived on time and in good order.  I was delighted with the purchase – as was my partner when he opened the gift. I will certainly have no hesitation making another purchase with you as some time in the future.  Thank you for your efficient and helpful service. (Purchased Silver Plated Grouse.)

 

30th December 2011
Hi there, Many Thanks.  The box arrived a lot quicker than I was expecting, as I had not paid the extra very promptly. Yes I am very pleased with the box, and the engraving. As you know this is my second purchase from you and I would happily recommend you to family and friends who were looking to purchase anything silver, and use you myself if I need any silver gifts in the future.Thanks again, Sarah. (Purchased Silver Large Box with Engraving.)

12th December 2011
I don't know how did it, but the package arrived this morning in good condition. It looks great... thanks for a good job. (Purchased 7oz Silver Flask - engraved and delivered to Spain within 4 working days!!)

28th November 2011
Yes, the item was received in good time and was exactly what I ordered. Your service was excellent. Have a good Christmas. (Purchased Silver Plated Stag)

7th November 2011
Thanks for making sure that the engraved silver spoon arrived in good time.
We were very pleased with the quality of both the spoon and the engraving.  We will certainly recommend you to any of our friends and family who may be considering the purchase of similar tems. (Purchased Silver Child Spoon with engraving.)

7th November 2011
Very pleased with the quality and speedy service. (Purchased Silver Boy's Bookmark with engraving.)

1st October 2011
"...the pill box is really nice! Thank you!" (Purchased Rectangular Pill Box with Engraving)

8th September 2011
I am absolutely delighted with the silver gents keyring you delivered to me which was for my son's birthday.  The quality and service are first class.  My son was delighted with this lovely keyring,  Once  more, many thanks for all your help.

26th August 2011
Just to say thank you very much, we are delighted with the bookmark and engraving and it will a perfect gift for our grandson this weekend. The bookmark arrived very quickly, I think last Tuesday morning, which is very impressive as I only ordered it on Monday. Hope to be in touch again to use your excellent service. (Purchased Silver Boy's Bookmark with engraving.)

18th August 2011
There are no improvements that can be made - I received the item the next day, I was refunded the VAT immediately, I saved £50 on the price in a local shop and the item was gift wrapped. It just doesn't get any better! Thank you very much. I have told colleagues and friends about the site. (Purchased 2 Silver Plated Frog and Snail Open Salts.)

18th August 2011
An excellent service thank you. (Purchased a Silver Boy's Bookmark with engraving.)

31st July 2011
Great item and a very well received graduation gift. Thank you for your help when I telephoned for advice. Very helpful. Will certainly recommend you. (Purchased Silver Collar Stiffeners with engraving.)

30th July 2011
Ring received. Looks good, we are happy. (Purchased Silver Napkin Ring 335P)

29th July 2011
Really pleased with the product and the engraving, delivery nice and quick too. Can't be faulted - thanks! (Purchased Silver Heavy Money Clip with engraving.)

19th July 2011
thank you, I am delighted with my hip flask... My boyfriend loves it! (Purchased 4oz Silver Hip Flask)

27th June 2011
I was very pleased with it. (Purchased Silver Money Clip with Engraving)

20th June 2011
My wife was very pleased. Thank you (Purchased Silver Whirlpool Box with Engraving)

17th May 2011
The gift was in excellent order and they loved it!
Just want to say, I received excellent service-quick, easy and friendly.
The dispatch was immediate, and I would definitely recommend your site to others looking to purchase similar items.
Thanks again for a wonderful service. (Purchased Blue Swirl Match Striker)

17th May 2011
I did receive the bible and it is beautiful. Thanks so much.

17th May 2011
Thank you so much for the excellent service we received.We were extremely happy with the quality of the product and once it had been engraved it made a fabulous gift.Once again, many thanks and we have saved your website address for future use.(Purchased Silver Hip Flask)

17th May 2011
Thank you for your kind email. Yes, it was brilliant. It arrived very quickly and I am delighted to say that the parents were delighted with the christening present, as was I. Thank you so much for your help. (Purchased Modern Napkin Ring).

4th May 2011
Just to confirm that we are very happy with the flask and service we received from your company and would be happy to recommend you.(Purchased Silver Oblong shape flask)

4th May 2011
The service i received and the Silver engraved Pig exceeded my expectations i will most definitely be using Silver rooms again in the future. (Purchased Silver Box with Pig)

17th April 2011
I was delighted with the bookmark thanks very much. It is a lovely product, the engraving was done very well and the item was wrapped in a lovely way. I was also pleased with your service. You phoned me the day after the order was placed to confirm the details and then the item arrived really quickly. Thanks very much – I’m sure I will be using you again! (Purchased Silver Twist Bookmark).

14th April 2011
I am pleased to say that the gift was very well received and I was most impressed with the efficient service that you provided to us. Kind regards, Shelly (purchased sterling silver frog)

14th April 2011
Been all over the place since we last spoke. The silver dish was fantastic and went down an absolute storm ! :-) Thank you so much for all your help. Best wishes, Paula

13th April 2011
The site was easy to use, the delivery (next day) was excellent and the gift was beautifully gift wrapped. This was a christening gift and the parents absolutely loved it. They will give it to their daughter when she is very much older and I am sure she will use it for many years to come.Thank you. Sally

 3rd April 2011
Hello Silverooms, Have not yet opened package containing "Silver pen" anniversary is not till 12/4/2011. But if only half as good as your  class1st service I will be happy.
Many thanks E.J.

2nd April 2011
Your service is superb the silver lords prayer box is just what we wanted it is beautiful thank you very much.

14th March 2011
Yes – we’re very happy with the flask, and pleased with the quick order/delivery timeframe.Much appreciated.(Purchased Silver Oblong Flask)

23rd February 2011
Hello, Thank you for your email.I am delighted with my purchase, service and price.Thank you.(Purchased Heavy Money Clip)

17th February 2011
 I am very pleased with the paper knife, thank you very much. It is just as beautiful in reality as the pictures on the web. It is a silver wedding anniversary present for my husband and I am sure he will love it too.(Purchased Twist Paper Knife).

25th January 2011
It arrived a few days ago, and I am delighted with it.We are presenting it in a couple of weeks time.
Many Thanks. (Purchased Large Silver Box)

25th January 2011
Yes, I am very happy with the Teething Ring/heart rattle .  The nicely shaped, 3-D heart and the engraving are elegant.
I was also very pleased with the short delivery time, the packaging, and the gift wrapping, all with no extra charge. (Purchased teething ring with heart rattle)

14th January 2011
Thank you for your email.  I can confirm that I receieved the pill box and am extremely pleased with it.  I didn't order it for it's intended purpose and it was important that I receieved it promptly, which I did, and it's been beautifully engraved too.  I couldn't have asked for a more perfect box.When I rang to enquire when I would receive it, I was told by 1pm on Monday and it arrived 12.50 - perfect :-)Thank you very much,(Purchased Pill Box in the shape of a Book)

14th January 2011
Thank you for your email. We are extremely happy with the beautiful Pill Box and the superb service we received. Your website is easy to navigate, your delivery service is exceptional and your aftercare is refreshing. As for the products themselves, this is the second trinket box I have bought from you and the quality is outstanding.
Thanks for making it all so easy.(Purchased Lords Prayer Pill Box)


6th January 2011
more than happy thank you very much (Purchased Silver Money Clip)

21st December 2010
I was very happy the box and eveything went very smoothly. It arrived the next day as promised.
Thank you and Merry Christmas.(Purchased Silver Oblong Pill Box)

14th December 2010
Hi  very pleased with the paper knife thanks a lot  liz (Purchased a twist paper knife)

13th December 2010
Thankyou for the prompt service and the beautiful Silver Collar Stiffeners, they were just what i wanted as a gift for my boyfriend.I think he will be v
13th December 2010
The service we have received from your company was first class.
I can not comment on the flask as it was so beautifully wrapped, the card has been signed and the gift is under the tree.  I am sure that it will be fantastic, and we will let you know Laurent's reaction after Christmas.
Many thanks.( Purchased Silver Hip Flask.)

6th December 2010
I purchased the item for my wife for xmas.I am sure she will be very pleased with it once she sees it.
Your follow up email speaks volumes for the great service.Thanks. Retail Customer (Purchased Silver Bangle BS68/6).

29th November 2010
Everything is perfect and the engraving is really nice.Thanks for all your help and effort. Retail Customer (Purchased Teething Ring with Heart Rattle)

27th October 2010
Yes, we have received the collar stiffeners and we are very, very pleased with them.Thank you for the service and the product. Retail Customer

16th October 2010
Thank you for your email. I am exceptionally pleased with the engraved childs silver Christening can and delighted by the service I received from Silverrooms.I hope to return as a customer. With best wishes. Retail Customer (Purchased Silver Child's Can)

15th October 2010
Hi Joanna, Yes they are great – thank you very much.  Great service! Best wishes. Retail Customer (Purchased Collar Stiffeners).

6th September 2010
yes very pleased with both the product, and service. very impressed.thank you.Retail Customer.(Purchased Collar Stiffeners).

26th August 2010
We are very happy with the Paper Knife and the service we received. We will almost certainly be ordering some more. Retail Customer (Purchased Twist Paper Knife)

24th August 2010
We received the flutes and are over the moon with them - just wonderful.Thank you so much. Retail Customer (Purchased Silver & Crystal Champagne Flutes).

20th August 2010
Thankyou for the excellent service I received with my order for a money clip could not have asked for better.Retail Customer

10th August 2010
Joanna, Arrived this morning.  Wonderful service! Retail Customer.#E8th September 2011
ney Pot)

7th August 2010
Thank you very much for item, it was just what I wanted. thank you. Retail Customer (Purchased Silver Bookmark)

5th August 2010
We are delighted with the little post box, thanks for your help and service.Retail Customer.(Purchased Silver Post Box Money Box).

2nd August 2010
The silver dish is lovely and beautifully wrapped.  Thank you for the prompt freindly service. Retail Customer. (Purchased Small Armada Dish)

15th July 2010
Thank you for your e mail, concerning the heart rattle teething ring. Yes delighted with the item, which is for my grandaughter's christening day. Thank you also for the prompt service, was quite surprised how quickly it was delivered.
Many thanks once again. Retail Customer.

7th July 2010
Well, this is a first, and I have to say, a much welcomed additional service!  Anyway, the Whirlpool Box arrived in good time, was what I expected and the engraving was of a very professional standard. I will look to your site for any future similar purchases....and recommend you if applicable. Retail Customer.(Purchased Whirlpool Box).

7th July 2010
Thank you for the e mail.I am very happy with the silver box for my nephew.The service from the Silver Room has been excellent and would be happy to use you again.Retail Customer.(Purchased Round Silver Box)

5th July 2010
Joanna, not much room for improvement about covers it. All good regards.Retail Customer. (Purchased wine coaster& Pill Box)

2nd July 2010
Thanks Joanna - the gifts looked great and went down very well.  Thanks for your friendly and very efficient service too.
Corporate Customer.(Purchased 1 claret jug and 2 hog its)

18th June 2010
Hi Joanna,Thank you for your email and I would like to give you the following feedback:
Your service has been excellent with the product arriving promptly as indicated on your website and the packaging was very secure with the item gift wrapped as well. The product itself not only looked exceptional but also surpassed my expectations. Retail Customer.(Purchased Silver Money Box).

13th June 2010
Item was delivered very quickly and very well packaged and wrapped. thank you!. Retail Customer.(Purchased Silver Bookmark).

2nd June 2010
Everything has arrived promptly and safely, and the engraving is just right. Thank you. Retail Customer.(Purchased collar stiffeners)

27th May 2010
Yes absolutely delighted thank you so much for speedy delivery. Retail Customer. (Purchased Lords Prayer Pill Box).
.
26th May 2010
The pheasants arrived safely and I am thrilled with them. Hope my husband will be too when his birthday comes around.
Many thanks.Retail Customer.(Purchased Pair of Pheasants)

25th May 2010
Just to confirm great customer service and look forward to doing custom with your company again.Retail Customer.
(Purchased Shotgun Candlesticks & Beaker with applied pheasant)

18th May 2010
Many thanks for your email. Indeed I received the Bookmark on Saturday and I am absolutely happy with it. It's exactly what I wanted. The overall service was perfect, the product itself, the wrapping and the rapidity!I would definitely use Silver rooms again,Many thanks, Retail Customer.(Purchased Bookmark)

12th May 2010
Thank you for your email. Yes we are very pleased. It is just what we wanted as a present and is very well presented. We will keep your details on record for the future. Retail Customer (Purchased Silver Box)

10th May 2010
Many thanks for your email. The wine coaster was perfect – exactly what I was expecting and the recipients were delighted with their gift.Many thanks for the swift delivery and careful packaging. Retail Customer. (Purchased wine coaster)

9th May 2010
We've just arrived back from my grandson's Christening in Hampshire. 
Your silver spoon - Fiddle was a much appreciated gift by my daughter and son-in-law and had arrived with us in the week in perfect condition and attractively wrapped. We were delighted with the quality of the item and have already been pleased to recommend you to others. Retail Customer. (Silver Fiddle Spoon)

5th May 2010
Thank you for your e-mail.  Yes we are very happy with the item.  It was purchased as a gift to a family member whoes hobby has a lot to do with horses.  They are delighted with it.Many Thanks. Retail Customer. (Purchased Riding Cruet Set)

28th April 2010
Thank you for your courtesy email,a nice personal touch from Silver Rooms.The product is exactly what was needed and neatly gift wrapped, delivery was very prompt. Retail Customer. (Silver Twist paper Knife)

20th April 2010
Yes im very pleased with the bracelet – service was brilliant – very efficient too. 
Many thanks. Retail Customer.(Purchased Silver Bangle)

16th April 2010
Many thanks for your kind reply and swift service. The item arrived safely today.Retail Customer.

1st April 2010
We welcome the chance to congratulate you on selling us such a wonderful piece of silver.  It is both original and charming.  We were absolutely delighted with the post box and the engraving sits perfectly on the lid.  We have a friend who himself is a silversmith and he thought it was absolutely splendid.  Hopefully, this is something our grandson will treasure as he gets older and still have on his mantelpiece when he has children of his own.
 
Classic and tasteful were the words that my husband and I used.  Your service was speedy and efficient even down to the gift wrapping. What a splendid and efficient operation you have.  We will certainly use you again if and when the occasion arises. Retail Customer. (Purchased Silver Money Box).
 
25th March 2010
Quick, reliable and just what I was looking for thank you, Retail Customer.(Silver Greyhound)

24th March 2010
It is perfect, very efficient service; beautifully packed.  All in all, I am very happy with my purchase.Thanks.Retail Customer.(Silver Bookmark)

17th March 2010
We are very pleased with the service and product of Silver Rooms.  The telephone service was helpful and polite and the website was easy to use.  Our item arrived promptly and was precisely what we ordered.Thank you. Retail Customer.(Silver Pill Box)

28th February 2010
Dear silver rooms 
Thankyou for your email. The Silver coasters are beautiful my husband loved them very much.  The service was next to none it was nice to have that trust with one another. Thankyou once again i will definately shop at silver rooms again. 
Julie, Retail Customer.


24th February 2010
Yes, we are indeed happy with the silver wine bucket and the engraving.  I have made a note of your website should we wish to make further purchases in the future. thank you for your help. Regards Debbie, Corporate Customer.

11th February 2010
I'm very pleased with the product, and particularly impressed with the lovely box, its gift wrap and the overall packaging, together with the speedy delivery. I will certainly visit your website again and recommend you to others. Many thanks.
Brenda, Retail Customer
 
26th January 2010
Just to say a big thank you for sending the money clip. It is fabulous and the engraving is just right.  Will certainly recommend your website to my friends should they need something nice in silver.
Pamela, Retail Customer

25th January 2010
Thank you I was more than delighted with my purchase - it was a gift for
my God Daughter. I am currently visiting from Australia and will no doubt use this service
again in the future. All the best.
Sheridan, Retail Customer

11th January 2010
Hi there, Our silver box arrived on Saturday, it's lovely & thank you.
Sarah, Retail Customer

4th January 2010
Dear Silver Rooms, The wine funnel I purchased was perfect and arrived within 24 hours. Your customer service is outstanding - the most superior I’ve experienced in the UK so Well done. Happy New Year!
Louisa, Retail Customer

21st December 2009
I was pleased with the product, the fact that it was gift wrapped and came so promptly. Thank you very much.
Stephanie, Retail Customer.(Silver Bible)

9th December 2009
Hi Silver Rooms, Thank you we are very happy with the goods we have received. Kind regards.
Lisa, Retail Customer

8th December 2009
Delighted, thank you, Silver Rooms. The silver waiter is beautiful and inscription perfect. I am sorry I have not been in touch of my own accord but it is very busy here as we race towards the end of term. Thank you again for all your help – you have been great to work with. Best wishes for a Merry Christmas and a very happy 2010.
Elisabeth, PA to the Head, School in London
 
3rd December 2009
Item received with thanks. Very happy with order and thought packaging was great & many thanks.
Lucy, Business Customer
 
3rd December 2009
Very much so. I had to change the tassels as I actually wanted to give it to my boyfriend but you didn't have the men’s version with black tassels in stock! I found a blue one though and he seemed very pleased with it! I will definitely consider using your website again in the future so many thanks.
Louise, Retail Customer

24th November 2009
Hi Silver Rooms, The service was superb and the gift-wrap an unexpected bonus. Many thanks & regards.
Paul, Retail Customer.(Silver Money clip)

23rd November 2009
Thank you, the goods arrived very promptly, and it was most appreciated by 25th anniversary couple. Could not fault the transaction.
Tony, Retail Customer.Ring Holder)

18th November 2009
Dear Silver Rooms, Yes I was very happy with both the service and the product & many thanks.
Fiona, Retail Customer .(Lords Prayer Box)

13th November 2009
Very efficient & many thanks.
Alan, Retail Customer.(Silver Daschund)

19th October 2009
Thank you, I loved it and received in two days.
Linda, Retail Customer (Silver Rattle Honey Pot)

3rd October 2009
Your customer care is greatly appreciated. The money clip is stunning, packaging is great and the delivery was perfectly on time. I look forward to see the eyes of my dearest one when I present the silver clip to him. I will certainly buy your high quality sophisticated products and recommend them to my friends & colleagues. All the best to you warmly & sincerely.
Irina, Retail Customer 

11th September 2009
Hi, I received the boxes a few days ago and I am really pleased with them.  They are exactly like I imagined them to be.  Thanks for making and engraving them for us, they will be a special keepsake for our bridal party after the big day & thanks again.
Lorraine, Retail Customer

9th September 2009
Dear Silver Rooms, Order arrived this morning. Thanks for processing and getting it to me so quickly - saved my bacon. 
Ralph, Retail Customer.(Silver Bangle &Key ring)

11th August 2009
Hi Silver Rooms, Thank you so much for such speedy delivery and such a beautiful decanter, my mother-in-law loved it! The packaging was lovely and I will definitely be recommending you - Such good quality goods and fantastic service. Thanks so much & kind regards.
Helen, Retail Customer

11th August 2009
The item arrived yesterday as promised. The engraving is perfect, and the whole thing is altogether very handsome. I would like to thank you for your assistance with the purchase and for your advice on and arranging of the engraving, which I appreciate you are cautious about. I would certainly recommend your site to others. Best wishes.
Andrew, Retail Customer.(Silver large box)

7th July 2009
Received goods the next day and pleased with goods, many thanks fast efficient service. Regards.
Jim, Retail Customer.(Silver Bookmark & Bible)


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